Terms & Conditions

Mahi Tour Travels

Welcome to Mahi Tour Travels. By booking our Tempo Traveller services, you agree to the following terms and conditions. Please read them carefully before making a reservation.

1. Booking & Payment

  • All bookings must be made in advance through our official contact channels.
  • A booking will be confirmed only after payment of the required advance amount.
  • Balance payment must be cleared before or at the start of the journey.
  • Payments can be made via cash, bank transfer, UPI, or approved online methods.

2. Cancellation & Refund Policy

  • Cancellations made 48 hours prior to the journey will be eligible for a partial refund (after deducting booking charges).
  • Cancellations made less than 48 hours before the trip are non-refundable.
  • Refunds, if applicable, will be processed within 7–10 working days.

3. Use of Vehicle

  • The vehicle is provided for the agreed route and duration only.
  • Extra hours, extra kilometers, or additional destinations will attract additional charges.
  • Passengers are responsible for their belongings. Mahi Tour Travels will not be liable for any loss or damage.
  • Smoking, alcohol consumption, and illegal activities inside the vehicle are strictly prohibited.

4. Responsibilities of Passengers

  • Passengers must maintain cleanliness inside the vehicle.
  • Any damage caused to the vehicle by passengers will be charged accordingly.
  • Passengers are expected to follow driver instructions for safety and convenience.

5. Driver & Service Limitations

  • Our drivers follow strict duty hours as per transport regulations.
  • Drivers should not be forced to drive beyond permissible hours or unsafe routes.
  • In case of vehicle breakdown, an alternative arrangement will be made as soon as possible.

6. Liability

  • Mahi Tour Travels will not be responsible for delays caused by traffic, weather, strikes, roadblocks, or unforeseen circumstances.
  • We are not liable for any personal injury, loss, or accident during the journey unless caused by our proven negligence.

7. Modification of Terms

Mahi Tour Travels reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.

8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of Delhi courts.

9. Contact Us

For questions regarding these Terms & Conditions, please contact:

Mahi Tour Travels

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